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Oct
27
Support and Knowledgbase
Geplaatst door Nils Magic Support aan 27 October 2015 03:26 PM

We like the DIY culture, so do you? Help yourself!

Lots of your question will be answerd and solved if you use our knowledgebase. It is easy to use and filled with information

For example:

What is the price and the duration of shipping?

Are your products legal in my country?

Is my orders payment received?

Not received email or any message !

We even have a troubleshooter it will help you with the following questions

My Grow Kit is not working, what can I do?

I did not receive my order, when will I receive it?

 

If you are looking for instructions:

All instructions are here :)

If you looking for infotmationabout cultivation, culture , news and other stuff read our blog.

 

Have a great Day!

Important: Please also check your junk/spam folder for our messages

We noticed that some of the messages we send are ending up in the junk/spam folder of your email. You probably not read them if they end up there,  add our emails to the approved list or make sure to get them in your normal inbox. When you do not receive a message from us in your inbox within a few days after you send a ticket, than you probably know were to look.

 


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Mar
27
Welcome to the Magic Support!
Geplaatst door Nils Magic Support aan 27 March 2014 04:43 PM

 

Important: Please also check your junk/spam folder for our messages

We noticed that some of the messages we send are ending up in the junk/spam folder of your email. You probably not read them if they end up there,  add our emails to the approved list or make sure to get them in your normal inbox. When you do not receive a message from us in your inbox within a few days after you send a ticket, than you probably know were to look.

 

Welcome to Get Magic Support

We are glad to help you with our costumer support. Feel free to ask questions about your order and the products.

You can:

  • Find relevant information about ordering, instructions, shipment en more in our knowledgebase
  • Easy access to our troubleshooter, to find a solution for you problem
  • Ask a question to the Magic Support Team by submitting a ticket
  • User friendly and quick response time!

If you can not submit a ticket send us a direct message by email: support@magic-mushrooms-shop.com

Greetings!

The Magic Team


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