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Posted by Leia Sky on 10 May 2017 11:16 PM

Welcome to the support page


We are currently understaffed. Our apologies for any delay on your message. We will try to answer your message as soon and as fast as possible.


In the meantime:

Lots of your questions will be answered and solved if you use our knowledgebase. It is easy to use and filled with information

For example:

What is the price and the duration of shipping?

Are your products legal in my country?

Is my orders payment received?

Not received email or any message form you guys :(

We even have a troubleshooter it will help you with the following questions

My Grow Kit is not working

I did not receive my order

Or read our FAQ page


If you are looking for instructions:

All instructions are here :) 

And can also be found on the products page.


For all other questions submit a ticket and we reply as soon as possible.


Have a Magical day!


Important: Please also check your junk/spam folder for our messages

We noticed that some of the messages we send are ending up in the junk/spam folder of your email. You probably not read them if they end up there,  add our emails to the approved list or make sure to get them in your normal inbox. When you do not receive a message from us in your inbox within a few days after you send a ticket, than you probably know were to look.

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