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Posted by Nils Magic Support on 27 October 2015 03:26 PM

The respond time of the support will be a bit longer than usual, our apologies.

Help yourself!

Lots of your question will be answerd and solved if you use our knowledgebase. It is easy to use and filled with information

For example:

What is the price and the duration of shipping?

Are your products legal in my country?

Is my orders payment received?

Not received email or any message !

We even have a troubleshooter it will help you with the following questions

My Grow Kit is not workin

I did not receive my order


If you are looking for instructions:

All instructions are here :)


Have a great Day!

Important: Please also check your junk/spam folder for our messages

We noticed that some of the messages we send are ending up in the junk/spam folder of your email. You probably not read them if they end up there,  add our emails to the approved list or make sure to get them in your normal inbox. When you do not receive a message from us in your inbox within a few days after you send a ticket, than you probably know were to look.


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