Knowledgebase: Shipping
I have not received my order
Posted by Izaak Q. on 16 August 2012 01:02 PM

This is not good news. It is a shame that you did not get your order yet. We are here to help!

Luckily we have made a troubleshooter for you. Please use this first before sending us a ticket. When the troubleshooter doesn't provide a solution, your previous answers will be collected in a prepared ticket to us, just a bit of additional information is required.

You can find the troubleshooter here.


We hope this will help you in finding out where your order is.

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